Files - Upload Training Content

What are Files?

Files are documents you upload to BotByte that become your chatbot's knowledge base. When a user asks a question, the chatbot searches through these files using RAG (Retrieval-Augmented Generation) to find relevant information and craft accurate responses.

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Uploading Files

1. Go to Dashboard - Files - Upload (botbyte.in/dashboard/files/upload)
2. Select one or more files from your computer
3. Click Upload

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Supported File Types

BotByte supports a wide range of file formats:

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How RAG Works

When a user sends a message:

1. The message is converted into a vector embedding
2. BotByte searches your files for the most relevant chunks of content
3. The top matching chunks are included in the AI prompt as context
4. The AI generates a response grounded in your actual content

This means the chatbot answers based on your data, not just its general training knowledge.

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Best Practices

• Use structured content - Well-organized files with clear headings produce better search results
• Keep content relevant - Only attach files that are relevant to the chatbot's purpose
• FAQ format works great - A file with question-answer pairs trains the chatbot effectively
• Update regularly - Replace outdated files to keep the chatbot's knowledge current

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File Limits by Plan

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Next Steps

• Create a chatbot
• Use crawlers for automated content